Frequently Asked Questions
Everything you need to know about your beauty essentials.
How long does shipping take for my beauty products?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your supplies sooner.
What is your return policy for opened cosmetics?
For hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If an item arrived damaged, please contact our support team immediately.
Are your products 100% authentic?
Yes, Beauty Supply 123 Outlet only sources products directly from authorized distributors and manufacturers to ensure 100% authenticity and quality.
Do you offer professional discounts for salon owners?
We do! Licensed professionals can apply for a pro account through our 'Professional Program' link to access bulk pricing and exclusive trade discounts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has been placed?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.